Meet Our Office Staff
Eileen began working as a care partner for Help, Inc. in 1997 and became the proprietor of the business in 2001. She has seen the business grow from a one-person office to a six-person office, and watching that office grow from one room with the purchase of a full building in the summer of 2007. This purchase was necessary due to the addition of the Home Medical Supply and the need for showroom space and street access for our clients. Eileen is married to husband, Darrell and has two sons and five grandchildren. Eileen residents in Lake Jackson, where she plans on continuing to watch Help Inc., expand and contribute to the Brazoria County area.
Linda brings an exceptional amount of management and office skills to Help Inc. She has 30+ years of management experience. She is continually looking for new ways to improve the quality of life for our senior citizens. Linda has one son, Justin who lives in Portland, Oregon. She has been with Help Inc for 16 years and is looking forward to continuing her journey with great achievements and growth.
Linda expresses, “Having been in the field, I’m aware of the daily struggles of, not only the client, but the client’s family and caregivers as well. Therefore, it’s my mission to service those in need.”
Kirby is from the Brazoria County area and is familiar with the need of our senior citizens. She has 10+ years of experience in sales, finance and management. Gaining great skills and experiences from working at a local dealership, she joined the Help Inc., team over 7 years ago. As a staffing supervisor, she is responsible for building positive and professional relationships with all clients and caregivers. Kirby approaches each client with great care and consideration to meet their needs. She strives to provide each client with compatible care partners to ensure safety and provide quality care within each home.
Kirby expresses, “I love my community it gives me great pride to know that I can be of service.”
Jamae brings a great contribution to Help Inc. she attends, host and prepare the special events and public presentations. Jamae is a certified fitter and enjoys working in the boutique here at Help Inc. She earned her Bachelor of Sciences from Arkansas Tech University along with having volunteer administrator certification. Jamae and Joe (husband), have lived in Lake Jackson since 1983; they have two daughters and four grandchildren. Jamae passion is to serve those around the community, and spending time with family and friends.
Customer Service Rep.
Lucy Serrano is our customer service rep she enjoys working in the medical equipment department. She is very knowledgeable about the products and can help her clients choose the right equipment to meet their needs. Lucy is enthusiastic to continue expanding her knowledge in ordered to better help her customers, Lucy is married and has two young boys and enjoys being active in family life.
Malissa embraces the position as Help Incorporated Marketing Director; she has a great responsibility to ensure the community is aware of the services being provided. Malissa has earned her Bachelor of Technology in Health Service Management from Brazosport College. Malissa served as the Vice president of Fellowship for Phi Theta Kappa and former treasurer of the Student Government Association. Being a part of these major organizations has given her quality skills and knowledge to contribute to helping Help Inc desire to thrive in the Brazoria County area. She started working for the company as a caregiver in 2013 and is thrilled to spread the word about the amazing services Help Inc. can provide.
Malissa expresses, “first and foremost, I stand for ensuring quality service and care for those in the community.”